Privacy Policy

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We advise you read these terms and conditions before placing an order at Gold Collections. By placing an order we will assume that you have read and understand them. If you’re unsure about anything then please call us on 007976831410  or email prior to ordering. In these Terms and Conditions: “We” and “Us” means Gold Collections “You” means the person using the website.

PRODUCTS

All products are subject to availability which is subject to change.

Products shown will not be actual size, where available approximate measurements are provided.

All colours are reproduced as accurately as electronic processes allow.

Gemstones and other details could vary in colour from the product picture accompanying, due to the nature of such stones. We try to show the best representation of each product, but differences in stones may naturally occur.

We reserve the right to amend the details and specifications of our products as necessary or to conform with any changes in UK or EU requirements.

We try to ensure that our website is as accurate as possible, however we cannot be held responsible for any inaccuracies or errors beyond our control.

All items will be supplied in our own packaging or branded packaging from suppliers.
Please Take advise before placing an order or selling your items , please contact us in advance to ensure that the item you want is available.

On our website we stock pre-owned (used items) and new items. Please be sure you are happy with the described condition before buying. 

ID CHECKS

On occasions our company reserves the right to carry out verification on our customers before purchases are dispatched. This may involve us asking for Government Official ID and official letters from yourself. 

Under the data protection act these will not be stored or held in any way on our databases. Only for the use of verification of identity. 

Right to Cancel

Order Information

We accept order only from the UK currently.

After placing an order online we will confirm via email of the order details with a dispatch notification once delivery has been organised. 

We do not have to accept your order and reserve the right to refuse or cancel any order once it has been placed.

This could be done for example if:
– Your payment is not authorised or has been marked as fraudulent, or potentially fraudulent by the payment system.
– Payment has been made using a card not issued in a country we dispatch to.
– There is an error on the website regarding the price or description of a product.
– The items ordered are no longer in stock or available.
– We have tried contacting you about your order and have not heard back within a reasonable period of time.

If the items you have ordered are unavailable you will be notified as soon as possible. Unfortunately, due to the dispatch process beginning immediately after orders are placed, we are unable to cancel successful orders and so any unwanted items will have to be returned for a refund (see our returns policy for details).

By placing an order with us you are confirming that any information you have given is true and accurate and that you are authorised to use the card on which payment was made.

Our Terms and Conditions

 Anthony Gauntlett Ltd.